Annual Report – 2025
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Download Full 2025 Annual Report
Operational Report
Board Report
Audited Financial Statements
Part 1: Operational Report:
Sets out the financial and operational performance of Channel Islands Ombudsman. It includes.
- CEO’s Statement
- Case Management Report
- Operations Report
- Financial Performance Report
Part 2: Board Report:
Sets out information on the composition and organisation of the Channel Island’s Financial Ombudsman Board and its governance structures, and how they support the achievement of CIFO’s key objectives. This section features:
- Chair’s Statement
- CIFO Board
- Governance
- Risk Report
- External Factors
- 2025 Year End Performance Framework
- 2026 Key Objectives
- Environmental Social Governance (ESG) Report
Audited Financial Statements
Download the audited statutory financial statements for the Channel Islands Financial Ombudsman.
